COVID-19 Social Services & Public Resources


North River Commission will use this webpage to provide real-time updates for the COVID-19.

COVID-19 Response Fund:

In collaboration with the City of Chicago, The Chicago Community Trust and United Way of Metro Chicago launched the Chicago Community COVID-19 Response Fund to unite the funds raised by Chicago’s philanthropies, corporations and individuals to be disbursed to nonprofit organizations across the region.

As we are individually taking steps to protect our own families, workplaces and neighborhoods from the effects of the virus, let’s not forget the impact this will have on our neighbors. Missing paychecks, the inability to pay rent, and a lack of access to food and essential supplies are realities that many in our region will have to face in the coming weeks. Please join us in supporting our neighbors across the City of Chicago and the surrounding suburbs.

For answers to frequently asked questions about the fund, general contact information, and to donate please click here.


Updates to Services

Albany Park Community Center


5101 N. Kimball Ave 

The state of IL has decided to close its schools due to COVID-19 concerns from March 17th until March 30th. As a result of this, and through conversations with key stakeholders, funders, and health officials, APCC has decided to close for that same time period (March 17th to March 30th). While regrettable, APCC feels this is the most responsible course of action based on the need to consider the health and well-being of our children, families and the community.

This is not a decision made lightly. They currently intend to return to normal programming on March 31st. However, they will continue to monitor the situation and will only re-open if it is safe to do so at that time. 

Chicago Public Library

Albany Park Branch


3401 W. Foster Ave. 

Mayfair Branch


4400 W. Lawrence Ave

Independence Branch


4024 N. Elston Avenue

Chicago Public Library branches will remain open for regular hours as they support our city and our communities while schools are closed. Library services during this time will look a little different. In order to support social distancing efforts and to limit the spread of COVID-19, they will be cancelling all programs, events, outreach activities (including the Steam Team at laundromats and in other businesses and organizations), and they will be suspending all meeting room bookings effective March 16. 

For any updates, check

Common Pantry


3744 N. Damen Ave. 

Common Pantry will remain open for normal distribution hours. However, they will be modifying the process, so that Wednesday pantry service from 1-4pm and 6-8pm, as well as Thursday 1pm-4pm, will be distributed at the outside door of the pantry.

Clients will not be allowed into the building and unfortunately there will be no client choice model until conditions improve. Food will be bagged up for them and handed out first come, first serve. They have plenty of supplies, so there is no worry about running out of food.

The Wednesday hot lunch will be given out in to go containers to clients starting at 11am. Clients will not be able to come in and eat.

This is for the safety of clients, staff, and volunteers and was not a decision made lightly. They will proceed in this way until further notice.

The Friendship Center 


2711 W. Lawrence 

  • If you need food: They are open during regular hours for "grab and go" groceries and meals.  They will not have our usual coffee and snacks, dining room and bathroom access are suspended.  They are also loosening our registration requirements, so anyone in need should come by for groceries, whether they have ever been in before or not.  They would especially like to extend a welcome to hourly and shift workers who are involuntarily unemployed at the moment. No need to worry about geographic location or ID cards.
  • If you want to Volunteer: With love and appreciation, they are asking volunteers over the age of 60 to refrain from coming right now for their own safety.  They are also not accepting new volunteers at this time. If you have volunteered with them before, and are young and healthy and comfortable volunteering, please contact to arrange a time.  Please do not just show up to volunteer. They are keeping groups down to just the size they need to execute each shift, and are taking precautions to ensure the safety of all volunteers and clients.
  • Other Ways to help: They have three key needs right now - physical donations can be dropped off at 2711 W. Lawrence on Tues & Thurs from 12 to 7pm.
  1. Soap - They are giving bars and bottles of soap out to clients to encourage hand washing on their part. 
  2. Bags - As they are currently pre-bagging groceries for clients, the need for bags of all kinds is greater than ever.
  3. Donations - They are expecting a surge in need, as well as a major drop-off in the summer festivals which help fund our work.  Your donation now makes a huge impact.

To make a financial donation or to find more detailed information, please visit our website at - you can also call Ross at 312-415-2044 with questions.

HANA Center


4300 N. California Ave. 

HANA Center has suspended in-person services from now through 3/30/2020, in alignment with CPS and other entities across the state.

They will continue to provide all services through telephone/webinar/email, as much as possible. They will be actively monitoring and redirecting calls from their main line 773-583-5501 to the appropriate personnel.

Hanul Family Alliance 


5008 N. Kedzie Ave. 

All Hanul Family Alliance classes and activities have been suspended, which includes their ESL programs (ICCB and SOS grants). 

They are currently still open for their lunch program from 11 AM to 12 PM, but only doing packaged to-go homemade Korean lunches for seniors. They are also still taking one on one appointments. As of now, the office will only be open from 9 AM to 1:30 PM Mondays, Wednesdays, and Fridays. Appointments can only be taken from 9 AM to 10 AM. 

Since Hanul works and is in close contact with seniors who are at a higher risk of getting very sick from the coronavirus, they are practicing extra caution by cleaning their handles daily and asking all their incoming seniors who come in to get lunch to provide them with their name and contact information.

Heartland Health Centers 


3737 W. Lawrence Ave. 

For the most up-to-date information, please go here:

All health services; primary care, mental health, dental health, health insurance enrollment will continue. 

Changes to services: 

  • Health & Wellness groups and classes have been suspended, until further notice
  • Health insurance enrollment assistance will be done over the phone, unless absolutely necessary to come in person, until further notice.
  • Community outreach engagements are limited, until further notice

For all health services and appointments, first call Heartland Health Centers Scheduling Center: (773) 751-7800.

  • If anyone has respiratory infection symptoms, please call first, do not go in-person to their health centers. They will receive instructions over the phones
  • Callers will be screened to ensure their safety and the safety of others
  • For health insurance applications/assistance call:
    • (773) 751-7062 for Spanish/English and other languages
    • (773) 751-7043 Hindi/Gujurati/Urdu/English,
    • (773) 751-7045 Arabic/English
    • We do provide assistance in other languages with the use of a telephonic interpreter.

For any other questions please contact: Dalia Galvan Morales

The Kedzie Center


4141 N. Kedzie Ave. 

The Kedzie Center has suspended in person therapy and psychiatry sessions. They are still providing phone sessions, and are communicating via email and social media. Clinicians are contacting clients and they are posting updates and resources on their website and social media outlets.  

They would like to provide group support to partners who remain on the front lines, namely health care workers, first responders and older adult providers. If you think any of your staff would be interested in an ongoing virtual support group or check-in, they would be happy to support you. Call or email

InTouch & Motion 

main office: 773-850-9046

direct line: 773-850-0712 (Amanda Mitchell) 

4028 W Irving Park Rd. Loft B

Accepting clients and offering services via Telehealth! They use a HIPAA compliant platform, Clocktree, and no installation or app is required. Clients get an appointment link via email, and all you need is a computer, tablet, or smart phone with a microphone and camera. 

Triology Behavioral Healthcare


3737 W. Lawrence 

Trilogy will continue to provide all services remotely. Clients need to contact their providers, and those looking for services need to reach out to the intake line- 773-382-4060. 

Trilogy is not currently aware of any clients or staff who have Coronavirus. They want to assure everyone that they will continue to be as transparent as possible should they learn of a presumptive or confirmed case. Take care of yourselves and rest assured they will continue updates online and in person as they get new information.

For more information or updates, please visit our website at

World Relief Chicago


3507 W. Lawrence Ave. 

World Relief's office will be closing for the next two weeks, and staff will be working remotely.  People can still reach staff in all of the usual ways (calls to their work phones will be forwarded to their Google Voice accounts), and they will be providing support for their clients remotely. 

English Classes Are Suspended

To ensure the safety of staff, students, and volunteers, World Relief has decided to suspend English Language Learning classes until Monday, March 30. They hope to resume classes on this date, but are constantly reassessing the situation and may extend the suspension of classes beyond March 30. They will keep you informed of all changes as they happen.

Please Stay Tuned for More Information

The rapidly evolving nature of the COVID-19 pandemic means that new information is always being made available. Please stay tuned to  their website and social media channels for any news pertaining to programs and services. We are all in this together.

Swedish Hospital

If you have a fever, cough or respiratory issue, please call Swedish Hospital Help Line at 773-907-7700 for assistance in several languages. For their most current info on COVID-19 go to:

Medical Supplies Needed
Swedish Hospital needs everyone’s help to obtain masks, gloves and more during the Coronavirus Emergency. If you are or know a local dentist, oral surgeon, surgical center, construction crew or others who at this time may have reduced operations or are closed and either not utilizing items or have a supply on hand of the following, please reach out to them.
Fill in the the form to tell Swedish Hospital what you have to donate:

Are You a Physician, Advanced Practice Provider or Nurse?
Swedish Hospital is seeking nurses, advanced practice providers, and physicians to help care for patients. If you would like to help, please complete the appropriate form based on your credentials. Click the links below:


"Essential" Businesses & Operations (per the Illinois "Stay at Home" order):

  • Healthcare and Public Health Operations: Working at or obtaining services from hospitals; clinics; dental offices; pharmacies; public health entities; healthcare manufacturers and suppliers; blood banks; medical cannabis facilities; reproductive health care providers; eye care centers; home healthcare services providers; mental health and substance use providers; ancillary healthcare services — including veterinary care but excluding fitness and exercise gyms, spas, salons, barber shops, tattoo parlors, and similar facilities
  • Human Services Operations: any provider funded by DHS, DCFS or Medicaid; long-term care facilities; home-based and residential settings for adults, seniors, children, and/or people with disabilities or mental illness; transitional facilities; field offices for food, cash assistance, medical coverage, child care, vocational services or rehabilitation services; developmental centers; adoption agencies; businesses that provide food, shelter, and social services and other necessities of life for needy individuals — excluding day care centers, day care homes, group day care homes and day care centers licensed as specified in Section 12(s) of the order
  • Essential Infrastructure: Working in food production, distribution and sale; construction; building management and maintenance; airport operations; operation and maintenance of utilities, including water, sewer, and gas; electrical; distribution centers; oil and biofuel refining; roads, highways, railroads, and public transportation; ports; cybersecurity operations; flood control; solid waste and recycling collection and removal; and internet, video, and telecommunications systems
  • Stores that sell groceries and medicine
  • Food, beverage, and cannabis production and agriculture
  • Organizations that provide charitable and social services
  • Media
  • Gas stations and businesses needed for transportation
  • Financial institutions
  • Hardware and supply stores
  • Critical trades, including plumbers, electricians, exterminators, cleaning and janitorial staff for commercial and governmental properties, security staff, operating engineers, HVAC, painting, moving and relocation services, and other service providers that maintain the safety, sanitation and essential operation of residences, essential activities, and essential businesses and operations
  • Mail, post, shipping, logistics, delivery and pick-up services
  • Educational institutions, for purposes of facilitating distance learning, performing critical research, or performing essential functions
  • Laundry services
  • Restaurants for consumption off-premises
  • Supplies to work from home
  • Supplies for Essential Businesses and Operations
  • Transportation, for purposes of Essential Travel
  • Home-based care and services
  • Residential facilities and shelters
  • Professional services
  • Day care centers for employees exempted by this Executive Order
  • Manufacture, distribution, and supply chain for critical products and industries
  • Critical labor union functions
  • Hotels and motels, to the extent used for lodging and delivery or carry-out food services
  • Funeral services


  • IL Department of Employment Security
    • Share with your employees, and see if you qualify as a business owner
    • State of Illinois implementing emergency unemployment rules to assist employees impacted by COVID-19 and who do not have paid sick leave

Immediate Hiring


Press Releases from Government & Businesses

  • Governor Pritzker Stay at Home Order, March 20
  • Mayor Lightfoot Stay at Home Order, March 20
  • City of Chicago, March 16
  • City of Chicago, March 19
  • Block Club Chicago, March 20
  • GrubHub:  announcement on fees
  • Square: refunding all software subscription fees for the month of March for existing sellers who currently use Square Appointments, Retail, Restaurants, Loyalty, Team Management, Payroll, Marketing, and Square Online Store.
  • Crain's Chicago Business: paywall has been removed, allowing for free use of its COVID-19 coverage. Go directly to their coverage here
  • Zoom Basic Plan: Host up to 100 participants in a meeting and hold unlimited one-on-one meetings with the video-conference provider’s complimentary plan. This does provide a 40-minute limit on group meetings, though you’re not limited to the number of meetings.
  • Yelp: CEO Jeremy Stoppelman announced the company is providing $25 million in coronavirus relief for independent restaurant and nightlife businesses in the form of waived advertising fees, and free advertising, products and services.
  • Facebook announced a $100 million grant for small businesses impacted by COVID-19 and launched the Business Resource Hub, which features recommendations to help small businesses stay connected to customers and stay on track. Click here to sign up to receive notice when the application is open.
  • Kabbage launched an online hub to help boost sales for U.S small businesses impacted by COVID-19, including a system through which businesses can sell gift cards to consumers for use at a later date.

Visit our "How to support local businesses" page. This lists Go Fund Me's, restaurants open for delivery/takeout, operation notices, and more. There are so many ways you can support businesses with your time or money.

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Contact us


Alexa Schutz


Dalia Aragon (Spanish)

COVID-19_ Business Resources (2)